ISO is a standard that sets out the requirements for a Quality Management System. It helps businesses and organizations to be more efficient and improve customer satisfaction. The purpose of this ISO is to promote the development of standardization and related activities in the world with a view to facilitate the international exchange of goods & services and also develop cooperation in the spheres of intellectual, scientific, technological and economic activity.

There are 7 Quality Management Principles that involves:

Engagement of people

Customer Focus

Leadership

Process Approach

Improvement

Evidence-based Decision Making

Relationship Management

The benefits of this QMS ISO 9001:2015 are:

Puts greater emphasis on leadership engagement

Helps address organizational risks and opportunities in a structured manner

Uses simplified language and a common structure and terms, which are particularly helpful to organizations using multiple management systems, such as those for the environment, health & safety, or business continuity

Addresses supply chain management more effectively

More user-friendly for service and knowledge-based organizations

SPZ Security Sdn Bhd is committed in achieving QMS ISO 9001:2015 by December 2021, as it is our milestone for  achievement and brings the company to a higher level as well as allowing us to be more competitive in the mainstream.